Making transformation work for people—not just spreadsheets. 13 years building change capability that outlasts projects across operating models, culture and digital transformation.
Let's Talk ChangeI help organizations make transformation work—not just on paper, but in practice. Over 13 years, I've led change programmes across Europe, North America, and APAC for global brands in gaming, retail, luxury goods, logistics, consumer goods, and government.
I spent 11 years at Deloitte (Analyst → Manager) working on operating model transformations, culture change, and digital/ERP implementations. Between and alongside consulting work, I've founded and scaled my own ventures—import/export, food manufacturing, international expansion. This taught me to solve problems with limited resources and design solutions that work in messy reality.
What makes me different: I design enterprise change frameworks and operating models that teams can use without a manual. I coach leaders, align stakeholders, and turn resistance into momentum. I focus on the unglamorous bits—governance, adoption metrics, knowledge transfer—because that's what makes transformation stick beyond go-live.
Strategic change delivery across operating models, culture, and digital transformation
Embed operating model changes and associated org design transformations. Build governance frameworks, clarify decision rights, establish ways of working that teams actually use.
Use Design Thinking and Appreciative Inquiry to co-create future mindsets with leadership. Transform culture through empathy-led change journeys, not just comms campaigns.
Lead change for SAP, Workday, Oracle, Dynamics implementations. Assess people/process/systems impacts, design adoption strategies, deliver blended learning ecosystems.
Build and lead multidisciplinary change functions. Design frameworks, establish governance, manage strategic portfolios, develop teams, drive continuous improvement culture.
Selected transformation programmes and impact delivered
Leading 5-region operating model transformation for world's largest online gaming platform. Standardized 65+ processes, designed enterprise playbook, tracking toward £9m value delivery.
View Case Study →Built first enterprise change function for UK military charity. Reduced care home deficit by £1.4m, designed Workday/Dynamics adoption strategy, left sustainable capability.
View Case Study →Led global 4-continent post-acquisition transformation (Hamburg Süd). Established change network across branches and agencies, 62 simulation-based learning scenarios, complex multi-country stakeholder management.
View Case Study →An AI-powered platform to streamline change management journeys—from impact analysis to adoption tracking. Making transformation accessible, measurable, and human.